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One in 5 people claim to have committed insurance fraud.
It is essential to ensure that the information provided is true and that supporting documents, such as accident reports and invoices, are authentic. This ensures fair compensation and protects companies against fraudulent claims.
Finovox uses various technological tools to detect fraud:
The documents concerned
Non-comprehensive list*
Passport
Invoices
Accident reports
Bonus/Malus certificates
COMPENSATION
TESTIMONIALS FROM OUR CUSTOMERS
The purpose of integrating Finovox
Luko, as an insurer with an exclusively digital customer journey, is subject to fraud. The Finovox solution is mainly used to check invoices and quotes provided within the context of indemninsation.
How was the integration carried out?
The Finovox software was implemented in 2 phases: a pilot phase on a restricted scope, followed by an extension to the global document scope. Following positive feedback on detection rates and the explicability of fraud, the API solution for automatic, real-time analysis of incoming documents was implemented.
The purpose of integrating Finovox
Kozoo wanted to analyze all the documents to be able to detect fraudulent documents and eliminate them as soon as they were received. The purpose of this choice is to keep claims levels under control, and thus maintain accessible and stable rates for all Kozoo customers.
How was the integration carried out?
Finovox is implemented via API and integrates directly into Kozoo's information system to ensure instant response. The SaaS platform is also used by Kozoo to investigate all documents.
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