Real estate
5 min read

Estate agents and the digitalisation of tenant files

Greenloc and Finovox have teamed up to manage tenants' files, offering a smooth, secure digital experience while combating fraud. Find out more about this promising collaboration!

The digitisation of rental applications is revolutionising the traditional process by replacing paper documents with digital formats. This transformation means that rental applications can be managed more efficiently and more quickly. Applicants submit their applications directly online, and the entire process is digitised. However, this digitisation also entails a risk of falsification of applications. With digital technology, applicants can easily modify their application in order to obtain housing more easily. This is known as document fraud. In order to guarantee digital ergonomics for their customers and provide them with a means of combating rental file fraud, Greenloc and Finovox join forces. We tell you all about it!

How do estate agents deal with tenancy files? 

The real estate agent's career 

The real estate agent, and more specifically the rental management consultant, plays an essential role in letting a property. 

His career began with a contact stage where he makes contact with landlords who wish to let their property. Once these properties have been identified, he takes the necessary steps to bring them up to standard, such as carrying out an energy performance assessment (DPE). 

At the same time, the estate agent makes sure that the property meets decency standards. In other words, the home must be watertight, insulated, secure and lockable. It must measure at least 9 m² with a ceiling height of 2.20 m. It must be well-ventilated, well-lit and have electrical wiring that complies with standards. A kitchen area, drinking water, drainage, shower or bath and WC are also required.

He then undertook promotion of the property by creating attractive advertisements using photos, a clear description or a virtual visit. All this content is published on its website and on advertising portals such as Bien ici and Fnaim.fr.

If candidates are interested, they can get in touch with the agency or, if the agency is equipped with the online applicationThey submit their applications on a secure platform. 

Once the creditworthiness of the property has been checked, the rental consultant organises visits for potential tenants. It brings together the various rental files, selects the most relevant which he presents to the owner. 

Once the future tenant has been selected draws up the lease and the fact signed by both parties. Then, if the property is managed by the agency, the file is forwarded to the management department to issue the rent receipts. 

Why digitise your tenant file?

Faced with the large number of applications generated by long-term leasing, the online application is essential for professionals. 

It simplifies analysis of solvency of each candidate and makes for greater efficiency.

For professionals 

By adapting to new uses, estate agents have the opportunity to dedicate even more time and energy to their work. more time to support homeowners customers and its candidates.

Based on paper documents and physical exchanges, the hiring consultant's career path can now be made easier. The consultant now has the option of collecting applications more simply, from his website. 

This allows him toorganise the management of your rental applications

On the candidate's side 

To submit their application, prospective tenants visit the website or receive an email from their agency. In just a few clicks, they can create a profile and enter all your personal details as well as that of your flatmate, spouse or guarantor.
Through a secure personal area, they can contact the rental advisor and track the progress of their application in real time.

What happens next?

Applications are received by the Gestion-Location employee. He or she may consult on the platform and see the big picture on all applications and rental properties. It can then carry out checks, assess the applicant's creditworthiness and get in touch with the latter. 

This transition to digital technology will enable faster management and effective applications. However, it also leads to a high number of sending false documents. To obtain a flat more easily, applicants are tempted to falsify their papers in order to claim a higher value or to make their application more attractive.  

To find out more about the risks of tenancy fraud, read on: 

What are the consequences of property fraud?

Greenloc: an online application management service 

With Greenloc, estate agents can centralise the documents sent by applicants in a single place, from as little as €0. They retain the expertise of the letting process in their agency, while keeping control of the applicant process. 

This new approach makes it possible to offer more efficient and structured file management for estate agents. Thanks to the online submission of applications, the process is now smoother for prospective tenants and more convenient for the agency's management/rental department. 

It all works quite simply. On the Greenloc website, a button allows candidates to submit their application. secure space (RGPD) and creates your file. Behind this, the professional centralises the applications and selects those that he finds suitable for the rental in question. Finovox then checks the documents submitted by the applicants to ensure they are genuine. 

Want to find out more about checking your tax assessment? Read on: document fraud, checking tax returns 

Greenloc and Finovox: a partnership to combat document fraud

Thanks to Finovox's advanced technology, Greenloc agents benefit from a rapid response to their needs. reliable and instantaneousThis will enable them to know whether the documents sent by the candidate are trustworthy. 

Finovox and Greenloc have joined forces to offer estate agents a simple way of securing the right tenant for their landlords.

By opting for the services of Greenloc and Finovox, an estate agency benefits from synergistic products

Firstly, the agency can centralise the collecting its files and securing digitisation of its pieces in the same space. 

It then has the option of check applicants' documents according to its specific needs and any doubts it may have about each case. In this way, it avoids document fraud

To find out more about how Greenloc and Finovox complement each other, visit our dedicated use case:
Greenloc the use of rental management software !

Would you also like to benefit from Finovox's support? Don't hesitate to contact our experts, who will be happy to answer your questions. 

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