Marc de Beaucorps, CEO of Finovox, met Corinne Lemallier, Director of Fraud Prevention and Control for La Poste Group. Actions, cooperation and even collaboration between anti-fraud teams, the fight against fraud, etc. document fraud Discover an extract from their conversation!
Corinne Lemallier
Fraud is a living thing. You have to be reactive without rushing. If we have to ask for authorisation to act every 5 minutes, it's not possible. We can't be effective.
Marc de Beaucorps
In the end, it's a permanent game of cat and mouse? You have to be as agile as a cat to beat the fraudsters?
Corinne Lemallier
Absolutely. To succeed, I have surrounded myself with experts in the fight against fraud, who are passionate about what they do, and I have a fabulous team. It's a great environment in which to work.
I was talking about cooperation earlier, and this really is one of the key points in the fight against fraud. It's easy to be a fraudster. Fraudsters have all the rights, they take them and there are no limits of any kind.
On the contrary, those of us who are fighting fraud and cyber fraud, which is on the increase, have a huge number of constraints: legal, regulatory, ethical and moral.
Marc de Beaucorps
Is it fair to say that you don't play by the same rules?
Corinne Lemallier
We're not playing by the same rules at all, and you'd be forgiven for thinking that such an unequal battle would be lost in advance.
I think that cooperation, both internally of course, i.e. between the teams, and externally with our competitors, is one of the ways of being effective.
Cooperation enables teams and people who work in different worlds to talk to each other. It's very interesting for them because when there's a fraud expert, a key account manager, a product expert, an investigator, a lawyer and an HR person around the table, and everyone is working together towards the same goal, which is to stop fraud, it makes the work very interesting. It motivates employees and makes them more efficient.
When we're effective, we get results and we're in a virtuous circle that enables us to take effective action against fraudsters.
Want to listen to or read a previous interview? Click here: Interview with Jonathan Spedale: network investigator and fraud analyst
Want to find out more about Corinne Lemallier? Just listen to the episode by clicking on the link below!
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